CAREERS

 
 
 

JOIN THE TEAM

At La Baia Coffee Supply, we believe exceptional coffee starts long before it ever reaches a coffee roastery or a coffee cup. It begins at the source, through relationships, expertise, and a commitment to progress. As a green coffee trading and sourcing company, we operate at the intersection of quality, logistics, and long-term value creation. Our work is grounded in relationships, transparency, and a relentless pursuit of improving lives and better outcomes for everyone we serve.

Joining our team means that you will develop in-depth industry knowledge that spans from sourcing strategies to logistics, risk management, quality analysis, market analysis, and the art of building resilient supply networks around the world. We encourage creative problem-solving and forward-thinking ideas. Here, innovation isn’t just a buzzword; it’s a daily mindset that shapes how we support our employees, empower our clients & producers, and provide solutions to move coffee intently around the world.

We welcome diverse perspectives and seek those who operate with great tenacity, purpose, humility and take great pride in the quality of their work. In return, you’ll find a culture where you can develop expertise, contribute meaningfully, and help shape the future of the coffee trade.

We don’t just support the supply chain — we’re redesigning it. Join us, and be a part of what comes next.

AVAILABLE POSITIONS

 

OPERATIONS SUPPORT

Operational & Administrative support role

 
Apply
 

Job Description

Operations & Administrative Support Specialist (Remote)

$24 - $26 Hourly (40 Hours per week)

Job Summary :

This role serves as a vital link between our clients and the internal operations team. This role is responsible for managing client communications, coordinating logistics, and facilitating outbound transfers between our North American partner warehouses, while providing exceptional customer service to enhance client satisfaction and direct hands-on support to our operations team.

Key Responsibilities :

Logisitics

  • Scheduling Delivery Orders

  • Booking and quoting LTL Freight for customers

  • Coordinate with clients and carriers to ensure timely, accurate deliveries

  • Managing and Updating Inventory Management Platforms

    • SOS Inventory (Master Inventory Management Platform)

  • Managing and Updating Inventory Position Reports for Clients

    • 1. Infogram

    • 2. Squarespace

    • 3. SOS Inventory

    • 4. Google Drive

Administrative

  • Generate and send sales invoices, debit notes/credit notes to clients/vendors for payment

  • Reconciliation and management of contracts & shipping documentation

  • Accounts Payable & Receivable (QuickBooks)

  • Collaborate with the trade and operation teams to maintain an efficient shipment schedule

  • Customer Email Support

  • Respond promptly to client inquiries and resolve issues in a timely manner

  • Prepare reports and analyses based on requests and operational needs

  • Booking & Budgeting Travel when needed

Job Requirements :

Education

  • Bachelor’s Degree or 2-3 years of industry experience equivalent. Experience in any of the following is preferred: Supply Chain, Logistics, Economics, Business Management, Business Administration, Business Analytics, Green Coffee Management, and Agribusiness.

Knoweledge & Skills

  • Proficient in QuickBooks

  • Proficient in Google Suite & Excel for data analysis and data entry

  • Strong written and verbal communication skills

  • Ability to keep calm and collected under stressful situations or unforeseen circumstances that may arise

  • Proven capability to multitask and prioritize multiple requests, responding promptly

  • High attention to detail, ensuring accuracy and quality in all deliverables

  • Strong organizational and problem-solving skills, efficiently managing tasks and resolving issues

  • Critical thinking ability to assess situations quickly and make informed decisions

  • Self-motivated with a results-oriented approach, focused on achieving goals

  • Interpersonal skills to build and maintain strong relationships with clients and team members

  • Solid understanding of customer service best practices and client relationship management

  • Ability to operate with purpose, tenacity, and compassion

Benefits: Currently, benefits include HSA (Health Savings Account) price matching, with company contributions capped at $3,000 per year. 10 days of paid time off per year for vacation, sick, or personal time. Paid time off for federal holidays (6 days annually). Eligible after 90 days of employment.

 

keep in touch

We might not have what you’re looking for at this moment, but please feel free to send us your resume to operations@labaiacoffeesupply.com to stay connected with us for future openings or new projects.